Introducing TubeUser: Revolutionizing Order Tracking and Customer Experience

With TubeUser, our customers will have access to a powerful platform that offers a seamless and transparent way to track orders, manage documentation, and communicate with our sales and production teams. TubeUser will allow real-time order tracking, giving customers full visibility into the fulfillment status, quantities, and delivery details of their orders. Through a user-friendly dashboard, customers can easily navigate the platform to access order history, download essential documents such as invoices and loading lists, and manage inquiries efficiently. A built-in online ticketing system ensures streamlined communication, while the document management feature reduces time spent searching for key files. Additionally, TubeUser will provide seamless integration of inquiries and offers, allowing customers to view stock availability and filter by plant, simplifying the process of offer management and confirmation.

Our new platform is part of a broader strategy to enhance customer focus, sales digitalization, and continuous improvement. TubeUser leverages the latest technology to ensure a user-friendly experience, driving efficiency and reducing the carbon footprint through document digitization and automated processes. The platform will also integrate with API, enabling direct connections to customer systems and significantly speeding up the inquiry-to-offer process, ensuring that our customers can make informed decisions faster.

TubeUser is set to reshape the way we engage with our customers, offering more than just a digital interface. It is a strategic tool that aligns with our goal to deliver personalized solutions and added value while maintaining a focus on sustainability. By providing real-time access to key data, we are empowering our customers to make smarter, faster decisions. Stay tuned for more updates on the launch of TubeUser, which will enhance our partnerships and help drive operational excellence.